Monday, November 21, 2011

Harold Garfinkel again

In the latest issue of Social Studies of Science, Michael Lynch has a nice review essay (and obituary) of Harold Garfinkel and ethnomethodology and its relationship to STS.  Well worth your time, and the bibliography, I think, is a great resource!

Related post: How to read Garfinkel.

Sunday, November 6, 2011

Google Sharing vs. Tumblr? Tumblr!!

Main point of this post: I'm now going to share interesting links that I find with commentary on my Tumblr page.  (RSS feed is here.)  You can stop reading right here!   For more on the reasoning behind this decision, keep reading ahead. 

I wrote a long post on how the disabling of the Google's "Note in Reader" bookmarklet (which went hand-in-hand with disabling Google Reader's sharing features) had taken the wind out of my sails, turning it into a lengthy point about how designed products end up working out for reasons other than what their designers envisioned. 

That was an academic point.  But what next?  I am really confused.  On the one hand, there is the Greasemonkey script that re-installs the sharing features in Google Reader; on the other is Tumblr which I have started to use as a sort of scrapbook of excerpts of interesting articles that I have read.

The Greasemonkey script is great - and it sort of suggests that Google has left the infrastructure for sharing in Reader intact while disabling the outer manifestations of it (the "share" "share with note" buttons, the list of followed people, etc.)***.  But how long will this infrastructure stay the way it is?  Google Buzz is going to be phased out soon and many people used Google Buzz to see the shared items rather than seeing them to Google Reader - so will this feature ever be the way it was?  And on and on - the uncertainty seems too much.


Which is why I've pretty much decided to take the leap into using Tumblr.  Of course, this means that I have to start building my network from scratch - but at least there's no uncertainty.  And one of the great things about Tumblr - as I've discovered from using it over the past few days - is that it really makes you read the piece in question.  That's because Tumblr is set up as a kind of commonplace book which means you need to pick out a paragraph or so from the piece that really really intrigues you; I've found myself reading pieces with that in mind and it's a big help.  Plus the commentary format where you take an extract from the piece and offer commentary on it is great for expressing quick thoughts on the piece in question.  In Google Reader, I would often share a piece without reading it with great care; it only needed to pass a certain minimum standard of "interestingness" and Reader made sharing much easier than Tumblr.  But all in all, there may be some advantages to the Tumblr model.  (Again, the whole thing goes to show how technical systems structure our practice in interesting ways.) 

That is all.  Tumblr link here. 

*** This seems like a true instance of the "Do no evil" motto that Googlers spout.  Also it's an interesting facet of information systems in general.  You can leave the infrastructure intact while still disabling a feature, thus allowing users to use it for themselves if they are enterprising enough.  Plus only some users need to be enterprising (the guys who wrote the Greasemonkey script in this case); the rest of us can reap benefits if the workaround is shared widely enough (and it seems to be, in this case). 

Wednesday, November 2, 2011

The unintended consequences of technical tools: the demise of sharing in Google Reader and why I will miss it

One of the first things we learn in fields like STS, HCI or Design Studies is that technologies often get used in ways that their designers have not imagined, and that this is both wonderful and productive, but can also be subversive and frustrating (for different people).  It's particularly trying for a designer: after all, the most important thing about design is to make people behave in a certain way, through certain kinds of artifacts (the button that is the only thing that can be clicked, the door-knob that has to be turned in order to pull the door, etc.) - and yet try as you might, it's never quite possible to get people to behave in exactly the way you want.  However, sometimes, having users do things with your design is a boon; it makes the application more flexible and increases its value.  One of the things about good designers then is that their designs are useful, rigid but not too rigid, and leave just enough room for all those workarounds, tricks and shortcuts that users will come up with.

All of this is a long way to say: I am bummed because Google Reader has disabled its "Sharing" features. I'm still going to continue to use Reader, I still like its interface and I love its "tagging" feature and its keyboard shortcuts.  I'll miss the "Sharing" aspects because I'd built up a group of like-minded contacts (most of whom, I'd never met or talked to, my Reader buddies, so to speak) whose links I often found most interesting and most relevant to my own interests.  But even more than that, the "Sharing" feature of Google Reader allowed me to do what I'd always wanted to do: have one receptacle for everything on the Web that I found interesting, which I could then search through as and when I wanted to.  I don't think the Reader designers imagined that their "Sharing" feature could have other uses but that's what hurts most right now.  I had a workflow which I thought I had perfected and it was all through Reader - and now I have to start all over again and come up with another workflow.  In a way, this goes to show the danger of overly relying on one particular technology. 

Let me start from the beginning.  The discovery of RSS feeds was the best thing that happened to my web reading habits.  I read randomly back then, and one had to actually go to a website to read - and this was difficult to do, I used bookmarks to remember all these sites I found interesting - yet it never quite worked out.  Then came RSS feeds and suddenly, I didn't have to go to a website anymore, instead the website came to me.  I experimented with a number of desktop RSS readers, then shifted to Bloglines (remember Bloglines??!!!) for a long time, before finally taking the plunge into Google Reader. It was great - I loved it.  I could tag items that I thought were interesting and worth storing and it had an excellent "Search" feature which meant that I could look through all my feeds using keywords.  This is most useful when you are blogging or writing: you can look through all your read-and-tagged articles and find the ones that most relate to the argument you are making.

There was one problem.  But to explain that, I have to talk about my long-standing obsession with information.  One of the things about reading on the Web is that you get access to lots of material that you wouldn't have before.  And you don't actually get to read most of these pieces; some of them you skim, some of them you skim, find interesting and then read deeply; some of them you don't even skim but you think these could be potentially useful at a later time.  Which means that you want to store everything that you think is useful - even remotely.  And the great thing about the internet is that storing things is inexpensive and easy, although there are infinite ways to do it.  I tried a variety of options: Google Bookmarks, Evernote, Delicious - but it never worked.  There were just too many options and working across applications was tiring and inefficient and frankly, not very useful.  Storing links and text is only useful if you re-read them and use them; and I found that I was rarely going back to what I had stored.

This started to change as I started reading more and more through Google Reader, I would tag anything I thought remotely useful (the story of what tags I came to use is something I'll tell another time). Thus I had a nice folder of items that I thought might come in handy for me later.
 
But there were other articles that I would read outside Reader (usually links that came from the blogs that I read in Reader).  And I wanted to store these too - but there was never a way to put them into Reader.  So for the longest time, I had two places where I stored interesting things I'd read: in Google Reader and in Evernote - and needless to say, it got pretty unwieldy.

And then I discovered sharing on Reader which was pretty cool.  And somewhere in the midst of this, I discovered Google's "Note in Reader" bookmarklet, which was designed so that you could share interesting things with you Reader friends even if what you were reading was not actually through Reader. 



That was the breakthrough.  But not in the way the Google designers imagined.  True, I used the bookmarklet to share more links.  But once I clicked on "Note in Reader," I had the option of not just sharing the article, but also tagging it so that it would be accessible from within Google Reader.  So there were a lot of pieces that I used the bookmarklet to just save and tag, and not necessarily to share with others.  I had my one application to store everything on the Web that I found interesting: it was Google Reader.  At some point, I stopped using Evernote.

Which is why the loss of the Sharing functions in Google Reader is depressing.  Now when I click on "Note in Reader" here is what I get:



So forget sharing, I can't even tag and web-page and move it into my Google Reader folders.  Which means I have to start my search for one storage application all over again - or content myself with two.  I'm hoping that even as Google has disabled Sharing through Reader, they will at least allow us to import web-content into Reader folders.  But we'll see.

As we learn all the time as designers, when  you take away a feature, you take away practices that users have been relying on, practices that may not have been what you intended.  It's a good lesson to learn as a user - hopefully it'll be something I'll remember when I do any kind of design work.

Saturday, September 3, 2011

Propositional Knowledge and Tacit Knowledge: The Case of Tennis

Jonah Lehrer's Grantland piece on the physics of the tennis court is well worth your time if you're a tennis fan.  There's this, for example:
Although there still are no rules regarding the performance of tennis court surfaces — the game can be played on anything — in January 2008 the ITF began regulating the speed of courts used in Davis Cup tournaments. Because the host country gets to choose the tournament location, the new rules prevent the use of extremely slow or fast surfaces. So far, only one court — a clay surface in Croatia, used in a 2008 match against Brazil — has violated the regulations.
But Lehrer - a committed enthusiast of neuroscience - goes too far in reinforcing the distinction between propositional and tacit knowledge.  He points out - correctly - that that laws of tennis are ultimately the laws of physics but the speed of the game means that no player actually computes the trajectory of the ball using Newtonian mechanics while playing.  Instead the knowledge is displayed tacitly, in the way their bodies move, in the way they adjust their footwork and their racket motion, etc.  In Michael Polanyi's terms, this is tacit knowledge - knowledge that is expressed in action but is hard to express propositionally.  Lehrer chooses to illustrate this with the following example, which I found a little silly:
I met with the Caltech tennis team, arguably the smartest collegiate athletes in the country. (The average grade point average on the men's team is 3.73, which is one of the highest team GPAs in the NCAA. And these players are taking Caltech classes.) Despite this intellectual pedigree, the Caltech tennis players have struggled to win games: Last season, the men's tennis team went 1-16. Although many of the players can rattle off abstruse physics equations with ease, they all insisted that their textbook knowledge was not an advantage. "To be honest, it doesn't help at all," says Devashish Joshi, a freshman on the team. "I never think about science while playing."
Well, okay, if you say so.  But: 
"The top-ranked guys are all intuitive physicists," Hofmann says. "They know how the ball will bounce even if they can't explain why. This is what allows them to change their strategy based on the surface."
I don't want to de-emphasize how talented the top tennis players are.  But this makes it seem as though that that the only way of bringing propositional knowledge of physics into the game is if the players start calculating in their heads.  If you look at the role of knowledge in tennis, as simply something that gets displayed on courts, then, sure, there's only tacit knowledge.  But if you look at the world of tennis as a network (channeling Edwin Hutchins and Bruno Latour), then the propositional knowledge of physics comes into it at a number of different points:

Racket technology: There are actual physicists and material scientists who work on rackets.  They design rackets that are designed for different types of playing styles and different types of surfaces.  This is propositional knowledge as encoded into artifacts (in this case, the tennis racket), which then the players use. 

Coaching: Coaches help to get a lot of propositional knowledge on to the courts.  What's a "good" service action?  How much back-swing should you have while playing a stroke?  Is a long back-swing bad for grass?  A lot of this is backed up by actually thinking about physics and it gets incorporated into a player's game.  Novak Djokovic recently improved his service by making a "minor" adjustment - but this may have been key to his recent success because he is able to get some free points on his serve (69 more aces, according to the article). 

Playing strategy:  Recordings of previous matches are now easily available and allows players and their coaches to construct what is called a game-plan.  Game-plans are products of conscious reasoning and pattern recognition about an opponent's weaknesses and strengths - propositional knowledge and judgement at its best.  Of course, this is, in Lucy Suchman's famous formulation, like planning how to take your canoe into the rapids: useful only as a resource once you start playing.  But it is propositional knowledge, nevertheless, and is often the product of a whole network of people thinking: coaches, practice partners, managers, consultants, etc. as well as technologies like statistics, video recordings and such.


My point is that the propositional/tacit knowledge distinction is very useful.  But there are ways in which the two interact that is only visible at the level of networks.  In other words, knowledge, both propositional and tacit, is distributed - and while the best tennis players are definitely intuitive physicists, they are also beneficiaries of a lot of thinking that is careful and propositional - which is encoded into the artifacts they  use and the practices of coaching and training in their day-to-day life.

Friday, September 2, 2011

Anupama Chopra's Sholay: The Making of a Classic

I read Anupama Chopra's entertaining "Sholay: The Making of a Classic" yesterday - and I heartily recommend the book if you are interested in cinema, and especially, Indian cinema.  The book clocks in at an easy 190 pages and is easily read in one sitting.  Chopra's prose is breezy, and if the tone struck me as too adulatory in parts, there is enough detail about the process of film-making to make it well worth your while.  (The photographs - some black-and-white and a few color - are an added bonus.)

Perhaps the most surprising thing I learnt was that Sholay had an ending where the Thakur kills Gabbar - savagely - and then breaks down into tears - because revenge doesn't really get him back what he has lost.  Of course, since this was India in 1975, and even beyond that, an Emergency was in effect, the Censor Board found this piece of vigilante justice disturbing and insisted that the Sippys change the ending - that the police step in and stop the Thakur from killing Gabbar.  Already over the bduget, and desperate to release the film, the Sippys agreed.

It's Chopra's final lines that chilled me:
But apparently, somewhere in this world, rumoured to be impossible to trace now, a few prints survive of the original untouched film, with all its final bleakness intact.  Occasionally, videotapes and DVDs of this original film surface, copied from copies of copies.  Those who have seen these nth-generation copies say that despite the fuzziness and the bad sound, the Thakur's hopeless weeping is chilling, and it becomes clear to the viewer that all the visceral attractions of power and violence lead inevitably to this agony, this loss.
I wondered: had ALL copies disappeared?  Why hadn't the Sippys kept a few prints?  What was wrong with people?

But a few Youtube searches helped.  Here, then, are the original excised scenes, the ending and Ahmed's killing, which was also cut (not by the censors but by Sippy himself).





Wednesday, August 31, 2011

Speculations on the future of reading

In 2008, Nicholas Carr published an essay in the Atlantic Monthly titled "Is Google making us stupid?" The article got a lot of play and was later turned into a book titled "The Shallows."  At its heart, Carr's thesis is a simple one. He argues that the extensive internet reading – meaning the the copious amount of reading that we do on the internet as well as our need to be always "plugged in" into, for instance, email and Facebook – is changing the way we think. He is explicitly worried about the future of reading. He thinks that the art of reading deeply – think about being immersed in a novel for a few hours – is dying out; that, instead, reading has become a "sampling" activity: a little bit here, then a quick glance through email, another little bit there. Since reading did not come naturally to the human brain and in fact helped shaped the brain as we know it today, this new form of reading  - all stops and starts - will change it as well. If that happens, will the decline of quiet contemplative deep reading result in the decline of deep thinking? (Obviously Carr poses this question rhetorically; his answer is an emphatic yes.)

Should we be worried about this?  My sense is not really.  In my opinion, the main problem with Carr's analysis is that he relies on cognitive and neurological studies and hopes to prove that skimming is bad for us because it changes the neural structure of the brain.  This seems to me both wrong-headed and unnecessary. Certainly, studying what happens inside the head when we read (or write) is interesting for its own sake. But by understanding reading as a mental or neurological process, we are inevitably stripping the activity of reading of its context and its entanglement with our day-to-day life. It makes it seem as though reading and writing are activities that occur by themselves, independently, which is clearly not the case. In this post, I want to try and map out how reading will look like in the age of the internet.  Obviously, these are mostly informed speculations -- but I hope to show that by looking at reading in all its different contexts, we will come to realize that the future of reading is not as dire as some people imagine it to be.

Here is a first stab at delineating the contexts of reading. Reading and writing occur in a variety of places. We read at home, we read at work, we read when we travel, we read on the way to work (in buses and trains and airplanes).  Reading can be classified in terms of what we read for or in terms of what it means to us. We read for pleasure, we read for edification, we read for work. We read so that we can produce content of our own (scholarly papers, articles, reports, presentations, blog-posts, etc.) It can be thought of in terms of what we read. We read genre fiction, we read literary fiction, we read non-fiction, we read updates on Facebook, Twitter and email. We read newspapers, magazine articles and blog-posts. We read scholarly papers, white papers and consultant reports. Or we could think of it in terms of the media (or the instruments) we use: the web browser, the e-book reader, the codex, the pdf file-reader, the mobile browser, or the RSS feed-reader. Finally we could think about it in terms of time: reading in our leisure time, reading during work hours, reading on weekends and so on. Note that these are meant to be over-lapping categories (and are certainly not exhaustive). We may read for edification during our leisure time or we may read fiction for pleasure in our leisure time. We may read fiction or non-fiction for work. We read email for work as well as for our personal lives. We use the web for work as well as for our day-to-day shopping.

These contexts of reading are social structures. They structure and shape how reading and writing get done. Moreover, even a cursory examination of these contexts of reading will show that most of them predate the internet. Fears of the demise of deep reading, like Carr's, often take for granted that the only form of reading that matters is the reading of literary texts. Other forms of reading and writing in other contexts (technical reading, reading for work, scholarly writing etc.), are often not even mentioned. Which is why once we start to look at contemporary reading and writing practices as embedded in structured contexts, and as more than just the reading of literary fiction, the idea that in the age of the internet we don't read as deeply as we used to stops making sense. Instead we can start thinking about how each of these structuring frameworks have changed in the recent past and how that has transformed the practice of reading and writing.

Let's take the first and most important category: reading for pleasure, clearly the most common form of reading. When most lay-people say that they "like to read," this is what they mean: that they like to come home from work and settle in with a good novel, or that they read a novel while commuting to and fro from work every day, or that they usually go to the park on weekends and read for an hour or two. It need not be novels, of course: it could be biographies, self-help books, or books on history and politics. It could also be literary fiction although this is probably rare – genre novels like romances, science fiction and thrillers are far more likely to be read for leisure (and pleasure!) than Tolstoy or Proust. How will practices of leisure reading change with the Internet?

The amount of leisure reading that we do is already substantially less than it was before, thanks to television. Will the Web reduce it further? On the contrary, the Web might make us read more, rather than less. However it is likely that is likely that the reading of magazine articles, blog-posts and other forms of web-content will occupy a larger share of our reading time than they did before. We are also more likely to skim this web-content than deep-read it (more on this below). However the core of our leisure reading, novels and some form of non-fiction, will be the way it is now – from start to finish, in one continuous sweep – or in other words, "deep reading.” Other peripheral changes, however, are likely to occur. Perhaps we may increasingly start to use e-readers like the Kindle, rather than the codex, for our leisure reading. Perhaps the length of printed books (especially non-fiction) might be substantially reduced. Typically, the size of the book (200 pages, 300 pages, etc.) is determined by a publisher's economies of scale. If e-readers replace printed books (a very big “if”), and the cost of publishing plummets, then the length of a book could become less standardized. To summarize, some of our novel-reading will be replaced by the skimming of shorter-form web content, but most of our leisure reading will still involve long-form content, and we will consume this content by “deep reading.”

However, the share of newspapers, magazines, and blog-posts in our leisure reading is likely to increase. And day-to-day practices around the reading of newspapers and magazines will, and have, almost certainly changed with the rise of the World Wide Web. It is here – in the context of reading newspapers and magazines – that it seems to me that changes in long-established practices are occurring and where deep reading may well be on the decline. But it's not clear if this is a cause for worry. Let's examine this in more detail.

When newspapers were available only in print, the standard practice was to subscribe to one or two, usually locally available, newspapers and read them as fully as possible every day. A standard newspaper tries to cover all possible topics in the limited space available: national politics, international news, sports news, art and culture, and so on. The printed daily newspaper was also sold as one single commodity with all the articles bundled together. The assumption is that the reader will read only a newspaper or two in a day and the idea is therefore to provide him with a little bit of everything. The combination of the two factors, the reader's ability to only read one or two newspapers (or magazines) in a day (or month) as well as the publication's tendency to cover as many fields as possible, meant that the reading practices around reading printed periodicals emphasized “breadth.”

With the Web, it is no longer necessary that the day's newspaper or the monthly issue of the magazine be one packaged entity; instead individual articles or sections can be sold separately. As newspapers and magazines move to the Web, readers too do not have to limit themselves to only one newspaper or magazine. This suggests that an interested person could opt to read, say, only the economics section of many different magazines rather than reading any one magazine in full. Which, in turn, suggests that newspapers and magazines could choose to focus on certain topics in depth, while leaving others out completely, since their readers probably prefer to read about them in other places. That is, publications might become more specialized, catering to a certain niche of topics and readers. Both these trends together -- that readers can sample more publications, as well as the possibility that publications themselves might focus on only certain topics -- might result in a transition from a reading practice that emphasized “breadth” to one that emphasizes “depth”.

This brings us back to the problem of skimming. One of the central cultural anxieties today is that skimming a text is an inferior way of engaging with it.  If indeed there is a shift towards reading more newspaper, magazine articles and blog-posts online in our leisure time, and these shifts result in more depth-oriented reading that emphasizes skimming large amounts of text, should we be worried about it? I am not convinced. Here's why.

First, it's worth keeping in mind that skimming newspaper and magazine articles was something we always did, even before we started reading these on the Web. In fact, newspaper articles are structured precisely so that they can be skimmed. Second, even if one skims most articles that one reads, the sheer amount of reading one does means that it is far from shallow. But most important, this anxiety about skimming and deep reading ignores the central issue by focusing attention on the skimming itself. Instead the key issue is: what is this skimming for? How does it fit into the context of our other activities?  This, it seems to me, is what needs to be investigated empirically. How do people decide what to skim and what to read in detail? And how do they skim? And how do the artifacts of reading like the blog-post, the web article, or a Wikipedia essay structure these reading practices? Brain-scans and mental models will not help here; what we need is concrete observations of what people do and what it means to them.

Deciding what to skim and what to read deeply is always a difficult question. I would argue that this was never a problem in leisure reading before because people never had that kind of content at their finger-tips. On the other hand, the problem of what to skim and what to deep-read has always been faced by those who read for work (graduate students, academics, researchers, journalists, some other categories of white-collar workers). Let me call this category of people "discourse producers." What may be new is that the decision-making problem of what to skim and what to deep-read, usually faced only discourse producers (who are reading for work), is now also faced by lay-people (those who do not read and write for a living) -- and it is faced while reading for leisure. Note that discourse producers are also used to skimming long-form (usually non-fiction) books; lay-people will be less interested in skimming books as such, especially works of fiction. However skimming will play a big role in the short-form content that they read (blog-posts, articles, emails, etc.) To read well then, it not only becomes necessary to skim but it becomes essential for everyone (not just discourse producers) to skim well. One way to understand Ann Blair's work on note-taking in early modern Europe is to think of it this way: in early modern Europe, discourse producers started to face the problem of what to skim and what to read deeply, which is precisely the problem of “information overload.” In our age, this problem has stopped being solely the problem of discourse producers, hence we are experiencing “information overload” all over again.

This background therefore allows me to restate the worries about the demise of deep reading as follows: given that there is a possibility that the Web will involve a slight shift in our leisure reading from long-form books to more short-form content (blog-posts, magazine articles, etc.) and that this engagement with short-form content will be more depth-oriented rather than breadth-oriented, should we be concerned about the demise of the so-called practice of deep reading?

Again, it seems to me that the increasing focus on the neurological aspects of reading leads researchers and cultural critics to fetishize the act of reading itself rather than to focus on the question of what this reading is for. For instance, discourse producers have always faced the question of what to skim and what to read deeply. If the rise of the Web has increased the magnitude of this problem for them, then has their output (journalistic and scholarly articles, reports, essays, etc.) significantly diminished in quality? Even though this question is too broad to be answered in any meaningful way, it could be broken up into smaller, more empirically tractable parts (say, by looking at only journalistic output or the scholarly output of historians). For lay-people, the research questions are even harder to frame. If there is a shift in leisure reading from a deep-reading of long-form books to a depth-focused reading of short-form web-pieces, what are its implications exactly? Concerns that this may make us less “thoughtful” are too broad and frankly, too elitist, to mean much. A better research question could be: does this shift from long-form books to more short-form web content focusing on politics and current affairs make us more politically conscious? Cass Sunstein and others have speculated that the internet with its tendency to exacerbate homophily (i.e. the tendency of people to talk to people who are similar to them in some respects) may increase the political polarization of the electorate. However, empirical work on this topic is still inconclusive. We need to develop further research questions on similar lines rather than simply thinking about deep reading/skimming dichotomy in isolation.

The brief segue into political polarization allows me to bring up another closely-related issue: the problem of gate-keeping on the Web. Let's assume that the key effect of the Web has been that the traditional problem of what to deep-read and what to skim, faced only by discourse producers, is now also faced by lay-people. Clearly, discourse producers have institutionalized ways of deciding what to skim and what to deep-read. This depends on their training, their disciplinary identity as well as the task at hand. What kinds of practices will lay-people evolve to solve the same problem and how will it affect them? On one hand, this is an empirical question. But on the other hand, it could also be posed as a normative question. Will the practices of lay-people ever measure up to those that discourse producers have evolved over centuries (which Blair brings out)? 

Or we could think of this in yet another way.  Before the internet, there were a set of mechanisms which ensured that what people read was of a certain standard. These were mostly on the side of content-producers.  For example, newspapers have editors and reporters, each of whom are trained to judge the quality of a publication. Publishing houses have teams of editors who decide what gets published. With the internet, these mechanisms can be (apparently) bypassed because on the internet, anyone can get published (more on this below).  Instead the burden of discerning the wheat from the chaff, the "good" content from the "bad," has instead shifted to consumers of this content, in this case, the lay-public.  How do we make sure that the lay-public is able to separate the "good" content from the bad, the wheat from the chaff? 

It's worth clarifying a few points here.  First off, it just isn't true that anyone can get published on the internet. Well, this is true in a trivial sense that anyone can create a Blogspot account and start publishing their writing to the Web. But this is not the same as saying anyone can get read on the Web.  The best way to be read on the Web is to make sure that another web-publisher links to you.  And because linking is so important, the blogosphere has evolved its own informal norms around the practice. Bloggers always reciprocate with links: if X links to Y, then Y links back to X. They are very careful in attributing where they found any piece of writing. And even when they excerpt from another blog-post or news article or a Brookings Institution study, they link to it so that their readers can go ahead and sample the article itself. An article that gets linked to by many people gets read more and will also rank higher in an internet search. Being read on the internet then is a matter of convincing the right people that an author is worth reading.  And in that sense therefore, the blogosphere or the internet is no different from the rest of society or the publishing industry.  In particular, the norms of the blogosphere are startlingly similar to those of the scholarly community: scrupulous citation, an emphasis on linking to the source of a claim so that readers can judge for themselves if it is true, and so on.  What I'm trying to say here is that there is a quality-control process operating on the internet as well.  But this quality-control happens through an informal economy of links rather than through a formal, organizational process. This is why it makes people uneasy.  And yet, this is precisely the reason for its relative “openness”: newcomers have a better chance of being noticed than in the formal world of publishing.

That still doesn't tell us what we can do to help lay-people make "good" judgements about what to skim and what to deep-read - or in other words, how to establish the quality of the content they are reading.  It strikes me that we are barking up the wrong tree here.  These practices will evolve, just as they did for discourse producers.  Perhaps we could start teaching school-children how to skim as well so that they have a repertoire of techniques which they can employ when they read on the internet.  But our central concern should be with making sure that the online world remains, to some extent, "open."  The internet is not some magical medium that is innately free.  It's only what it is because of the practices around its use.  We need to make sure that the open linking practices of the blogosphere persist and are not eroded (by, say, increasing corporatization and the tendency to link only to one's own content). A second way may be to ensure that linking practices retain the element of serendipity. This means making sure that the barrier to entry remains low enough, so that content from newer people can still be read by many. It means making sure that the mechanisms of sharing (say, Facebook and Twitter) do not lead to stifling homogeneity. In other words, we need to make sure that the depth-oriented reading that the internet facilitates is not too depth-oriented, that some amount of breadth does creep in.  How this is to be done, I am not sure, but someone will think of something.  

Saturday, July 9, 2011

Governments, Families and Deficit Worriers or How to Convince a Deficit Worrier

When it comes to talking about deficits, politicians are fond of comparing governments to families - even Barack Obama, who probably knows better.  Social disapproval of families who live beyond their means is high in any functioning society (especially from financially successful middle-class families) - so this works as a way of connecting to middle-class voters.  In other words, it's a popular position to take - something that goes beyond complicated economic theory about how it all works and feels intuitively right. 

Unfortunately, as Paul Krugman never tires of pointing out, this comparison is wrong - governments are NOT like families: they can print money, raise taxes, they can intervene in the economy in a hundred productive ways.  Therefore - while governments can't sustain deficits forever, especially when economic growth is sluggish - cutting the deficit is not going to put the economy back on the path to recovery - unlike a family, where cutting spending can indeed help a family from going bankrupt.

Unfortunately this argument never cuts any ice with deficit worriers (I'm talking about non-economists here, who, like me, have only a rudimentary and basic understanding of how the whole system works).  This is important because one of the reasons politicians - even Democratic ones - seem so perversely obsessed with the deficit is because the American public in general cares about it deeply. 

Why does the assertion of how governments and families are different not make deficit worriers change their minds?  The reason is not hard to find.  There seems to be something almost unintuitive about this - and also something that offends what I call the "protestant ethic*" of the middle-class.  Michael Kinsley expressed it well in an article he wrote:
My fear is not the result of economic analysis. It’s more from the realm of psychology. I mean mine. The last time I wrote about this subject, The Atlantic’s own Clive Crook called me a “fiscal sado-conservative.” I would put it differently (you won’t be surprised to hear). Maybe, at least on economic matters, I’m a puritan. The recession we’ve been going through did not occur for no reason. Even though serious misbehavior by the finance industry triggered it, sooner or later it was bound to happen. For a generation—since shortly after Volcker saved the country, and except for a brief period of surpluses under Bill Clinton—we partied on borrowed money. We watched a real-estate bubble get larger and larger, knowing but not acknowledging that it had to burst. Then it did burst, and George W. Bush slunk off to Texas, leaving Barack Obama to clean up the mess. Obama has done the right things, mostly, pushing through a huge stimulus package and bailing out a few big corporations and banks. Krugman says we need yet another dose of stimulus, and maybe he’s right.

But this cure has been one ice-cream sundae after another. It can’t be that easy, can it? The puritan in me says that there has to be some pain. That’s not to say that there hasn’t been plenty of economic pain. But that pain has come from the recession itself, not the cure. [Emphasis mine.]
Some of this resonates with me - and I suspect - this is one of the things that animates the deficit worriers, even if subconsciously - let's think of it as an internalization of the Protestant Ethic especially its "there is no free lunch" feature. 

Which is why I like David Leonhardt's blog-post today - it offers us reasonable people another way of convincing deficit worriers - a large percentage of the United States voting population - about why deficit-cutting is not a good idea at the moment:
Ms. Snowe and Mr. DeMint compare the federal government to a family that supposedly has to balance its budget, and the comparison is actually a useful one. If a middle-class family had to run a balanced budget every year, it would never be able to buy a house or send a child to college. 
I think this is a great argument - especially since it has the potential to appeal to the middle-class innate Protestant Ethic.  It makes the case that a deficit, or an unbalanced budget, is a productive thing - just like taking out a loan for a car, a house or college is considered a device for upward mobility and progress.

I'll let you know how it works.

*While I use the word Protestant Ethic loosely - and certainly not in the exact sense in which Max Weber  used it - I use it especially to gesture towards the middle-class tendency for delayed gratification.  The whole idea of "save now,  use later" or "work hard now, have fun later" is deeply inscribed in middle-class habits and I suspect is the reason why social disapproval of families who live beyond their means is so common and well-entrenched.